#Tmobile sidekick upgrade
#Tmobile sidekick software

Now Danger, T-Mobile, and Microsoft are all taking a well-deserved beating. But you'd think a multi-billion-dollar corporation - or even the apparently neglected stepsister of one - would be just a little more careful about this. Sure, all of us have screwed the pooch at some point and failed to properly back up our personal data. Needless to say it all boils down to one thing: Microsoft did not have a working backup. WeвЂ™ve heard this from what appears to be several sources and it seems to hold weight. Currently the plan is to try to get the devices that still have personal data on them to sync back to the servers and at least keep the data that users have on their device saved. So Hitachi worked on upgrading the SAN and something went wrong, resulting in its destruction. Regardless of why, Microsoft should know better. WeвЂ™re not sure if it was because of the amount of data that would be required, if they didnвЂ™t have time to do it, or if they simply forgot. Microsoft failed to make these backups for some reason.

#Tmobile sidekick upgrade

Typically in an upgrade like this, you are expected to make backups of your SAN before the upgrade happens. and had hired Hitachi to come in and do it for them. But Hiptop3 blogger Ed Hunsinger has what sounds like a good guess: How in Gates' name did this happen? So far, neither Microsoft nor T-Mobile has offered much in the way of detail. So you're supposed to do what, exactly? Turn off your Sidekick and stick it under your pillow until - well, forever? We continue to advise customers to NOT reset their device by removing the battery or letting their battery drain completely, as any personal content that currently resides on your device will be lost. T-Mobile added the following advice to the afflicted: (Ironically, if you've been syncing your Sidekick with a third-party program like Outlook, your contacts at least are backed up, or so I am told by one Sidekick user. It's only a matter of time before you've got blood and feathers everywhere. The obvious question: What were they thinking? Letting Microsoft acquire a company called Danger is like buying a pit bull named 'Killer' and letting him sleep in the henhouse. (Because it's not possible to make something that's more lame, IMHO.)

#Tmobile sidekick software

What does this have to do with Microsoft? In April 2008, Danger was acquired by the Redmond giant, presumably to help them develop smartphone software that was less lame than Windows Mobile. However, the likelihood of a successful outcome is extremely low. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device - such as contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. T-Mobile delivered the bad news in a letter to Sidekick users on its support forum: All of its users' e-mails, contacts, photos, videos, and so on had shuffled off their mortal coil and were now residing in Data Valhalla, never to return. No real-time disaster recovery, no backups, no nuthin'. On Saturday T-Mobile admitted what no Sidekick user wanted to hear: Danger had lost the data. Some background: As any T-Mobile Sidekick user will tell you, for the past week they've been unable to get their e-mail or other data because of an outage at Danger, the company that (allegedly) manages the Sidekick database. This particular incident doesn't even involve Windows or any Microsoft product, but a subsidiary that probably few people associate with Redmond. Leave it to Microsoft to kick itself in the gonads just days before a huge product launch.